High touch, custom build solutions for
We provide custom-build solutions to meet the specific needs of enterprise organisations. Our Key Account team take a high-touch consultative approach to ensure we have a full understanding of your needs and can support you every step of the way to ensure your project is a success.
Our solution can be used across many different use cases. Some examples are below. Contact Us to discuss your specific requirements.
Our Enterprise Approach
We pride ourselves on providing an exceptional, high-touch service to our enterprise clients, to ensure your project delivers on your goals
We follow a simple 3-step
process to make this happen
We sit down with you to discuss the specific objectives you want to achieve. Is it increased leads, higher operational efficiency, better customer insight, employee engagement, an amazing brand experience or something else?
Using our proprietary in-house Software, we design and develop a solution that meets your specific requirements. We can insert rich media, set up a live chat backup, integrate the solution across Facebook Messenger and/or WhatsApp, push or pull data feeds with your system, pretty much anything!
Our work doesn’t stop at launch. A dedicated account manager ensures the solution performs as expected, works with you to optimise improvements, provides any required reporting, and more.
Celebrity Cruises are the luxury arm of Royal Caribbean Cruises, one of the world’s largest cruise companies. See how we helped them with a chatbot to assist in the European Premiere launch of their stunning new ship, Celebrity Edge.
- Celebrity Cruises were looking for an innovative way to engage travel agents and other guests boarding the ship.
- Working with the team, we designed, developed and launched the “Discover Edge” chatbot game, that allowed guests to explore different areas of the ship.
- Each area delivered some rich content and facts, followed by a quiz relating to that area.
- Attendees who completed each area were entered into a prize draw with the chatbot notifying guests who had won at different points throughout the 2-day event.
- Overall guest feedback included things like, “the game overall was fantastic”, “very interactive, knowledgeable and fun” and “very innovative”.
See what our customers say
We have worked with the team at konversable for a number of years now and I am delighted with the technology and support they have provided. I would highly recommend them to anybody looking at a best-in-class chat solution for their business.
EMEA, Celebrity Cruises