We can provide you with the following:

• A 24/7, 365 automated agent.
• Responses are pre-programmed and therefore consistent, eliminating agent response error.
• Can be installed on your website and integrated into your Facebook page via Messenger.
• Can respond to queries instantly, no more waiting in queues, ensuring better customer satisfaction.
• Responses are instant ensuring immediate resolution to queries.
• Responses can include richer content such as images, links or data capture forms.
• Our Live Chat back-up system can be set up for individual departments and to be active at certain times of day.
• We can also manage part or all of your Live Chat back-up service if you wish.